Ursula and Pat,
I am so happy that I chose you as my realtor. As we planned the sale of my home in Los Altos last Fall, you knew the market and guided me through the different steps without hesitation and difficulties. Throughout the process, you were immediately responsive to all my different questions and even used my own furnishings for staging as it was perfectly in tune with the look of the house. You choice of people to do the cleaning and the different inspections was perfect as they did not disturbed much my daily routine and did an excellent job for the disclosures.
Finally, after only two days for an open house, we received 7 bids, all above the asking price for which I was delighted.
Thanks again and please give my name as reference to any potential new sellers.
From the moment of my first call to Patti I felt we were in good hands. She and Ursula got the ball rolling from the get-go. What seemed like an overwhelming job to clear out our mother's home and get it on the market, became an easy step by step process with Patti and Ursula's guidance. Their expert advice on staging, repairs, and pricing made the sale of the house go so smoothly. Every person I dealt with was professional and eager to help. I really appreciated being treated as if we were the most important clients from the quick return of phone calls to their patience for our many questions. Thank you Patti, Ursula and Diane!
Connie H. Seller, of 331 Edna Ct, Los Altos
Following our mother’s death in April of 2013, we were faced with a host of difficult circumstances. Chief among them was the sale of the home we were raised in, where our mother had lived in since 1963. Everyone at Alain Pinel was friendly, courteous, and professional, but Ursula Cremona and Patti Robison deserve special recognition. They were compassionate, creative, and efficient from listing through closing.
Ursula and Patti scheduled all necessary inspections immediately upon signing the listing agreement; they were performed in a matter of days. They identified repairs and improvements to maximize the home’s marketability, but they didn’t stop there. They recommended and scheduled the various trades and the stager so that all work was performed in a timely, integrated fashion.
A generous amount of their time was allotted to showing us comparable properties to familiarize us with current local market pricing and dynamics. Market updates were provided by email and phone, often daily.
All offers were presented on the same day, streamlining the process for us. Ursula and Patti provided us with factual information and professional insight regarding the various offers, but the decisions were left to us.
From listing to closing, we can’t imagine having done this without them.
John H, Seller of 255 Alicia Way, Los Altos